I. Appointment Policy

1. Booking: To ensure you receive the best service, please book your desired service at least 48 hours in advance. You can make an appointment by calling our salon, using our official website, or visiting us in - person.

2. Cancellations: If you need to cancel your appointment, kindly inform us at least 24 hours prior to the scheduled time. Failure to do so may result in forfeiture of the booking fee.

3. Booking Fee: For all types of appointments, a non - refundable and non - transferable booking fee of $30 is required. This fee will be applied towards the total cost of your service.

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II. Service Policy

1. Service Quality: Our trained professionals are committed to providing high - quality services. In case you are not satisfied with the result, please inform us within 48 hours. We will offer a complimentary fix or, if necessary, a partial refund based on the nature of the issue.

2. Product Use: We use only top - quality, hypo - allergenic products for all our services. If you have any known allergies or skin sensitivities, please inform us prior to the service.

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III. Arrival Policy

To guarantee the quality of our services, please arrive at the salon 10 minutes before your scheduled appointment time. Upon arrival, you will be required to sign our waiver.

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IV. Membership Benefits

When you subscribe to any of our membership plans, you will be eligible for member - only prices on all other services offered at our salon. Refer three new members, and you'll get a credit for any services. This allows you to enjoy a more cost - effective and luxurious beauty experience.